Reviews
Mark was in touch the same day to discuss repair options and also what a new furnace would look like. He was very knowledgeable and did not put much pressure at all on going with the top of line unit. It’s a breath of fresh air to do business with folks who are honest and want to simply provide the best solution, not the most expensive one.
Mark was able to get us a new furnace and schedule the install within days! The installation crew was respectful and took great care of us, all in a day! Now our house is nice and warm again and the new unit should save us some energy bills.
Cannot recommend these folks enough. They’re honest, respectful, and very professional with their trade. I’ll continue to use Dr. Heat and Cool for all of my furnace, AC and Generac maintenance needs.”
“We have had an Excellent experience with Dr Heat/Dr Cool. We had a New Heat Pump installed in late December 2024, to go along with our current gas furnace. Wayne, the owner and head guy, who is Very personable and knowledgeable; came out to our house and gave us a Very thorough evaluation of our current system and our options. After discussing all of our questions and concerns that we had, Wayne gave us some different options for getting an efficient system. We had checked around on pricing and while every company seems high, that is just the world that we live in now. Wayne gave us a fair price on the system that we wanted and with a good warranty as well. We decided to go with a new heat pump to augment our current and not too old furnace. And even in the midst of the holidays, Wayne was able to give us a pretty quick appointment. On the day of the installation everyone showed up on-time and got straight to work. I want to give Special Recognition to our Installers, Todd and David, who did our new heat pump installation and all of its associated work (which there is a Lot). Both Todd and David did a Fantastic job on our installation!!! They are Very Hard Workers and they worked many, many hours making sure that they did our whole heat pump installation and setup with our current furnace and ductwork, wiring, etc, correctly and professionally!! We are Very Satisfied with our new system!! Todd and David are also very personable and knowledgeable and polite and easy to deal with. Wayne is very lucky to have them as employees (especially nowadays when there are a Lot of people who don’t want to work, let alone work hard). Overall, we give Wayne and Todd and David and Dr Heat/Dr Cool Five Stars. I Highly Recommend them!”
“Technicians were extremely professional and efficient. The part was replaced, and all is working well. In addition, a cleaning was performed on our request. The heat pump looks brand new. With this company, we always know we’re in good hands. Thank you so much.”
“Technicians were extremely professional and efficient. The part was replaced, and all is working well. In addition, a cleaning was performed on our request. The heat pump looks brand new. With this company, we always know we’re in good hands. Thank you so much.”
“I really appreciated Anthony who was the service technician who did the maintenance on my Heat Pump today. He was on time, friendly, professional, efficient and thorough and also kind to my dog! Thank you for sending him. I have always been pleased with the service and responsiveness of Dr. Cool and have been with them for several years. I highly recommend them.”
“excellent installation, from start to stop, clean up , answered all questions. all 3 technicians were top notch. recommend this company and workers to anyone looking to upgrade their HVAC system”
“This is my second installation of a Daikin mini split (the first 2 years ago). Two of the installers, Todd and David worked on both installations. Also met Jose. Did not get the name of the electricians. These installers/technicians are very competent and thorough. They put down drop cloths and work booties to ensure that our floor stayed clean and undamaged. They were always pleasant and knowledgeable to talk to.”
We appreciate wonderful customers like you and value your feedback.
“David and Tony did an excellent job putting in our Ductless system today. They were very polite and their attention to detail was wonderful. I would recommend this company for all your heating and cooling needs. Local company that doesn’t advertise on TV and it reflects in their pricing. Plus they were fast at getting us in their schedule. We are very happy and will use them again as we will be adding a 3 way mini split in the bedrooms too!”
Thank you for your kind words and recommendation; we’re thrilled you’re happy with our service and look forward to working with you again on your mini split installation!
“Dr Cool sent three professional technicians to install central A/C to my house. Really nice men as is Wayne the estimator/owner. Install went really well, looks professional and runs quietly/efficiently. Would recommend their services.”
Thank you for your recommendation and positive feedback; we’re delighted to hear that you were pleased with our team and the installation of your central A/C!