Trusted HVAC Services in Tacoma & Pierce County Since 1989
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OUR LATEST REVIEWS
“Could not be happier with the service provided by Dr. Cool and Heating. Our 20 year old furnace finally gave out and after I made the call, Dr. Heat and Cool had a tech out the next day. Todd is a great tech and I trust his judgement, have had him maintain our furnace and Generac since we bought the house. He advised of a repair and also the likelihood of fully replacing the furnace due to its age.
Mark was in touch the same day to discuss repair options and also what a new furnace would look like. He was very knowledgeable and did not put much pressure at all on going with the top of line unit. It’s a breath of fresh air to do business with folks who are honest and want to simply provide the best solution, not the most expensive one.
Mark was able to get us a new furnace and schedule the install within days! The installation crew was respectful and took great care of us, all in a day! Now our house is nice and warm again and the new unit should save us some energy bills.
Cannot recommend these folks enough. They’re honest, respectful, and very professional with their trade. I’ll continue to use Dr. Heat and Cool for all of my furnace, AC and Generac maintenance needs.”
“We have had an Excellent experience with Dr Heat/Dr Cool. We had a New Heat Pump installed in late December 2024, to go along with our current gas furnace. Wayne, the owner and head guy, who is Very personable and knowledgeable; came out to our house and gave us a Very thorough evaluation of our current system and our options. After discussing all of our questions and concerns that we had, Wayne gave us some different options for getting an efficient system. We had checked around on pricing and while every company seems high, that is just the world that we live in now. Wayne gave us a fair price on the system that we wanted and with a good warranty as well. We decided to go with a new heat pump to augment our current and not too old furnace. And even in the midst of the holidays, Wayne was able to give us a pretty quick appointment. On the day of the installation everyone showed up on-time and got straight to work. I want to give Special Recognition to our Installers, Todd and David, who did our new heat pump installation and all of its associated work (which there is a Lot). Both Todd and David did a Fantastic job on our installation!!! They are Very Hard Workers and they worked many, many hours making sure that they did our whole heat pump installation and setup with our current furnace and ductwork, wiring, etc, correctly and professionally!! We are Very Satisfied with our new system!! Todd and David are also very personable and knowledgeable and polite and easy to deal with. Wayne is very lucky to have them as employees (especially nowadays when there are a Lot of people who don’t want to work, let alone work hard). Overall, we give Wayne and Todd and David and Dr Heat/Dr Cool Five Stars. I Highly Recommend them!”
WE LOVE HEARING FROM OUR CUSTOMERS!
If you've had us work on your HVAC system we would love to hear from you, too.
Locally Grown and Owned
Our team at Dr. Cool, Inc., is unparalleled in western Washington and the surrounding areas in keeping you comfortable in your home or business. We have been in the HVAC business since 1989, working hard to provide the best quality work at the best price. Our team knows how critical a well-maintained HVAC system is to your comfort and bottom line.
The Daikin Fit system is a side discharge, smart HVAC system that won't compromise on comfort and connects to ducted solutions traditional to the unitary market. Click the logo to learn more!
OUR SERVICE AREA
Serving Auburn, Bonney Lake, Kent and the surrounding Washington areas.
WE SERVICE ALL BRANDS
THE LATEST NEWS FROM Dr. Cool
How Do I Know I Have a Cracked Heat Exchanger?
Our experienced furnace repair technicians will inspect and diagnose your furnace issue and resolve the concerns you are having.
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Is My Heat Pump Smoking or Just Letting Off a Little Steam?
As your heat pump defrosts, melting ice off the outdoor coil, it produces steam that can easily be mistaken for smoke.
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What Is That Burning Smell Coming From My Furnace?
There is nothing scarier than switching your furnace on in the fall and catching a whiff of something burning.
If that happens to you, try to stay calm. The odor could be a harmless sign that your furnace is burning off dust at the start of the heating season in Washington. Or it could be a red flag for a more significant problem.
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