“Recently we discovered our heat pump was not working. We first contacted Dr. Cool on Tuesday evening and by Friday afternoon our new heat pump and electric furnace was installed and operable. Mark spent a number of hours guiding us through our options. Nick was here on Wednesday afternoon, all day Thursday, and all day Friday. Todd and David came first thing Friday morning with the 3 guys completing the new installation by Friday afternoon. The professionalism and expertise of all four guys… Mark, Nick, Todd, and David was outstanding! We are very happy we chose to replace the entire system; heat pump and electric furnace.”
– Don F.