“This is our second piece of equipment we’ve purchased from Dr Cool/Heat all has been within four years. We have been very pleased with both purchases except for a hiccup with the first furnace. Dr Cool/Heat made good on the hiccup which was very satisfying. It has been awesome working with everyone involved from Juanita in the office, Wayne our sales rep, Todd, David, Anthony our most recent installation team members and Nick a service tech who has serviced out equipment in the past. There are names I’m forgetting, but overall we are very satisfied to have received such wonderful customer service! In a time when customer service is lacking in general we give a shout out to Dr Cool/Heat! I would recommend Dr Cool/Heat to anyone who is looking for quality HVAC equipment with outstanding customer service.”

– Benjy M.