Testimonials – Heat Pumps Articles

Furnace & Air Conditioner Installation in Puyallup, WA 98372

October 31, 2021

“We contacted Mark at Dr. Cool to get a new electric furnace installed. He worked with us and we were able to get a new furnace AND air conditioning. He helped us get the right installation for our 100+ year old house and we could not be HAPPIER with the result. There is not even…

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Heat Pump Installation in Kent, WA 98042

July 9, 2021

“Excellent installation service, replaced duck work when not necessary just to make it look great. Took the time to explain the entire system. Help set up phone app, tested system several times. If system works as well as the installers, we will have a great HVAC system. Went above and beyond to make sure we…

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Heat Pump Installation in Tacoma, WA 98406

March 26, 2021

“Great friendly service. Very efficient and knowledgeable” – Xiomara J.

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Heat Pump Maintenance in Puyallup, WA 98371

January 27, 2021

“This is an update from a NEW Daikin Heat Pump install. It’s been 4 months since the install and my wife and I are beyond happy. The Daikin System works perfectly providing even heat through out our home. It is so quiet inside and out, it is hard to believe how quiet it is. Dr…

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Heat Pump Replacement in Sumner, WA 98390

January 22, 2021

“Nick did a great job installing our new system. It was a very long day for him. He was very knowledgeable and competent and explained everything to us.” – Ellen N.

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Heat Pump Installation in Puyallup, WA 98371

October 9, 2020

“The complete process was amazing! The install was done in a very professional manner, everyone wore Protective Mask because of COVID-19. I was really comfortable, they also were very conscientious of how close they would get to me and my wife they maintained at least 6’ distance and they always had their mask on. When…

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Heat Pump Installation in Bonney Lake, WA 98391

August 21, 2020

“This was the first time I have purchased a heating system, and it was a breeze. Mark was exceptionally patient with my 5 million questions (and ongoing issues with my email). I had multiple estimates, and unfortunately the others assumed that since I was not familiar with the products, they could take advantage. Mark made…

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Heat Pump Installation in Puyallup, WA 98372

May 21, 2020

“I decided that another summer with a window air conditioner wasn't gong to work for me! I used the Pierce County telephone directory to look up a Heating & A/C Contractor. I called 2 & 1 returned my call. He came to my home to give me a bid, but wasn't very helpful in explaining…

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Heat Pump Repair in Puyallup, WA 98374

May 10, 2020

“Dr. Cool installed our system about 5 years ago and they were great! Today we had our 1st issue. Wayne diagnosed the problem over the phone and it was simply fixed by cutting power and resetting the system. This shows me that Dr. Cool has a vested interest in taking care of their customers long…

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Heat Pump Replacement in Buckley, WA 98321

February 23, 2020

“Recently we discovered our heat pump was not working. We first contacted Dr. Cool on Tuesday evening and by Friday afternoon our new heat pump and electric furnace was installed and operable. Mark spent a number of hours guiding us through our options. Nick was here on Wednesday afternoon, all day Thursday, and all day…

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Heat Pump Installation in Other, WA 98042

January 1, 1970

“Great team. A bit of miss-communication or planning since the unit position wasn't initially installed at discussed location with rep.. Unit main piping now has 2 right angles into it. Rep. did not present proof of insurance as requested by client. Rep. did not present proof of permitting as requested by client. Was on the…

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