Customer Testimonials


Gas Furnace Replacement in Tacoma, WA 98445

“I was so happy with Dr. cool! The The salesman and service were outstanding! The guys were right on time called before they came! We’re so nice ! I would highly use them again and I would highly recommend them to anyone! Thank you so much! Great job! The install team were outstanding!” – Becky P.

Gas Furnace Repair in Auburn, WA 98092

“On a day where every HVAC company could not send out a tech same day, Dr. Cool was the only one who could respond quickest. Nick arrived early & my furnace problem was fixed within a couple hours. I will use Dr. Cool again in the future as the need arises.”

– Thao V.

Gas Furnace Replacement in Federal Way, WA 98023

“Our first impression of this company was good from the beginning because of our Sales Advisor, Mark, who impressed us very much, he was truly personable and sincere. We needed a new Furnace and AC and he was so very knowledgeable. (we also purchased an Air Quality Device the day of installation). The entire installation crew were just amazing! A seriously nice bunch of guys! They worked so well together, they were friendly and polite, definitely knew what they were doing and very hard working! Which is quite amazing, especially in 90 degree weather! We couldn’t say enough about this entire company. They are definitely recommended by us and we’ll certainly use them again in the future.”

– Kevin & LaVonne M.

Heat Pump Installation in Kent, WA 98042

“Excellent installation service, replaced duck work when not necessary just to make it look great. Took the time to explain the entire system. Help set up phone app, tested system several times. If system works as well as the installers, we will have a great HVAC system. Went above and beyond to make sure we were happy.”

– Ken B.

Gas Furnace Replacement in Puyallup, WA 98374

“Replaced old furnace and air conditioning with a new 96% efficient gas furnace and super quiet a/c built by Daikan. Installation was quick, efficient, with attention to detail and neat cleanup. Crew was friendly, courteous and explained everything I needed to know. Great job, highly recommended!”

– Gary S.

Air Conditioner Installation in Spanaway, WA 98387

“We just received an installation of an air conditioner so we have to see how it goes this summer. Right now it isn't hot enough to run. I'll keep you updated. Thank you for your warm and friendly service. God-bless! you Have a wonderful crew From the electricians to the installers.”

– Angela H.

Heat Pump Installation in Tacoma, WA 98406

“Great friendly service. Very efficient and knowledgeable”

– Xiomara J.

Heat Pump Maintenance in Puyallup, WA 98371

“This is an update from a NEW Daikin Heat Pump install. It’s been 4 months since the install and my wife and I are beyond happy. The Daikin System works perfectly providing even heat through out our home. It is so quiet inside and out, it is hard to believe how quiet it is. Dr Cool/Heat and Daikin are a perfect match. Dr Cool/Heat has provided excellent install with top rated Daikin Heat Pump System. If you are looking at New-system you will never be sorry buying the Daikin System and Dr Cool/Heat as your installer and maintenance company. We give them a 5 star rating, you will never regret choosing Dr Cool/Heat, They are Honest, Reliable and Dedicated.

– Mike and Judy McKinney

Heat Pump Replacement in Sumner, WA 98390

“Nick did a great job installing our new system. It was a very long day for him. He was very knowledgeable and competent and explained everything to us.”

– Ellen N.

Gas Furnace Installation in Maple Valley, WA 98038

“Called on a Tuesday to schedule an appointment. Mark came out and provided a quote the next day. He was very knowledgeable, no pressure, and enjoyable to talk with. The next day (Thursday), Nick and David installed the new Daikin DC96VC furnace and they were friendly, professional, clean, and performed quality work. Nick made sure to walk me through the furnace functions and maintenance plan before he left. I will definitely recommend Dr. Cool/Dr. Heat to my friends and family.”

– Lane P.

Need HVAC Service?

Contact the experts at Dr. Cool.

Call us at 253.863.5665!


Dr. Cool proudly provides HVAC service to Algona, Auburn, Bonney Lake, Buckley, Edgewood, Federal Way, Lake Tapps, Milton, Orting, Pacific, Puyallup, Spanaway, Sumner, Tacoma, University Place, WA and the surrounding communities. Visit our service area page for more coverage details, call us at 253.863.5665, or request service online today.