Customer Testimonials


Air Conditioner Installation in Edgewood, WA 98372

“Dr. Cool-Heat had originally installed our furnace back in 2007. We decided that we needed air conditioning added. Mark & Ty came to our house in July of 2022 and spent half of a day educating us on a variety of air conditioning options. They were both very friendly, professional, and knowledgeable. My wife Lori and I both felt like they listened to our description of our needs and helped guide us to the best product & service for our situation. We were pleasantly surprised to find out that we only had to wait about 2-3 weeks until our installation. Today, August 8, 2022 was our installation day. Mick and Danny arrive early in the morning and both were very personable, friendly, and did a quick review of the process for installation. Once we had decided on a few routing options, both of them got busy and stayed busy all day. Ty came to our house about an hour or two after our installation crew arrived to check initial progress and review the installation process again. Right before Ty arrived Todd came to our house, he was also friendly and jumped right in to assist Danny & Mick. Our two electricians Alex & A.J. arrived about noon and were very friendly and worked very hard despite very hot temperatures in our garage and attic. The whole crew finished up around 3:30 pm and they all did a great job of cleaning up, making sure the system was working properly, and they were friendly and took time to say goodbye. Mick did a nice job of wrapping up the day by explaining & demonstrating the proper use of our new thermostat. It was a very good experience and we would definitely give them a great recommendation.” – Marty O.

Air Conditioner Installation in Edgewood, WA 98372

“Professional and respectful of property. Helped with some tips on maintenance in the backyard. Thorough, easy to understand communication throughout the job.”

– Jessica K.

Air Conditioner Installation in Bonney Lake, WA 98391

“…the install went very well. The two service personel did a very good job and were responsive and helpful.”

– James Z.

Gas Furnace Replacement in Auburn, WA 98001

“I have never had such a nice experience with any other company as I did with DR. Cool, INC
They did a great job ,super installers for sure, they also got my AC working.
Very knowledgeable installers, when all done they cleaned up after them selves.hauled away the dead furnace . I will be using this company only from now on, and I highly suggest that you do also.”

– Ronald H.

Gas Furnace Replacement in Auburn, WA 98001

“👍”

– Jong k.

Ductless Mini-Split Installation in Federal Way, WA 98003

“From my initial meeting for an estimate to install a Daikin mini-split unit with Mark Schingledecker to the actual intall by David Medina, Todd and rest of the crew, I am completely pleased with their friendliness and their professionalism in performing their tasks.”

– David M.

Air Conditioner Installation in Kent, WA 98032

“Our salesman, Mark, new his products and helped us choose the best one for our home size and needs. On time, professional crew Danny and David had knowledge about the products. The installation went very smoothly. I cannot say enough good things about the team that installed our new furnace and air conditioner. Thank you all for a job well done.
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– Scott K.

Ductless Mini-Split Repair in University Place, WA 98466

“On time friendly and very professional. Will totally recommend. Dr Cool will be my go to servicer.”

– Michael A.

Furnace & Air Conditioner Installation in Puyallup, WA 98372

“We contacted Mark at Dr. Cool to get a new electric furnace installed. He worked with us and we were able to get a new furnace AND air conditioning. He helped us get the right installation for our 100+ year old house and we could not be HAPPIER with the result. There is not even heat in every room for the first time ever! We cannot wait to use the Air Conditioning this summer! Thanks everyone at Dr. Cool for a wonderful experience!”

– Carolyn, Ralph and Melinda M.

Gas Furnace Replacement in Tacoma, WA 98445

“I was so happy with Dr. cool! The The salesman and service were outstanding! The guys were right on time called before they came! We’re so nice ! I would highly use them again and I would highly recommend them to anyone! Thank you so much! Great job! The install team were outstanding!”

– Becky P.

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Need HVAC Service?

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Call us at 253.863.5665!


Dr. Cool proudly provides HVAC service to Algona, Auburn, Bonney Lake, Buckley, Edgewood, Federal Way, Lake Tapps, Milton, Orting, Pacific, Puyallup, Spanaway, Sumner, Tacoma, University Place, WA and the surrounding communities. Visit our service area page for more coverage details, call us at 253.863.5665, or request service online today.