Customer Testimonials


Ductless Mini-Split Installation in Gig Harbor, WA 98332

“It was a great pleasure having Nick and David do my ductless a/c installation. Their attention to detail was reassuring. Nick was helpful explaining the details and David was very patient and conscientious doing his part as well. They both wanted to do extra time to get it right.
I will recommend Dr.Cool to all my friends.” – Matthew B.

Air Conditioner Installation in Sumner, WA 98390

“Nick and David did a great job. Nick is very knowledgeable and explains in detail how everythings works. Did not get a chance to talk to David as he was cleaning up and leaving off to the next job. Very satisfied customer.”

– Frank A.

Furnace and Air Conditioner Installation in Renton, WA 98058

“Very professional and quick. The amount of work they do for the money is by far better than anyone out there. Highly recommend.”

– Mike R.

Air Conditioner Installation in Pacific, WA 98047

“From beginning to end the entire process was honest and straightforward. The installation team worked throughout the day and in the end, and everything worked really well. And now before the summer approaches, we have a functioning air-conditioning and with working in our home because of the social distancing issues, we will be much more comfortable. Appreciate the sales with Wayne and the installation team (Nick, Dave and Tobin?) and their interaction with me. They answered all my questions. It was a good experience.”

– Robert A.

Heat Pump Installation in Puyallup, WA 98372

“I decided that another summer with a window air conditioner wasn't gong to work for me! I used the Pierce County telephone directory to look up a Heating & A/C Contractor. I called 2 & 1 returned my call. He came to my home to give me a bid, but wasn't very helpful in explaining things. Since the other contractor never called back, I saw Dr Cool Heating & Air was close to my residence so I called. The gal who answered the phone was very nice & setup a appointment for Mark, the comfort advisor, to come over that afternoon. He was also very nice & most helpful & explained the heat pump vs A/C. I was able to understand & make a good choice for my needs. He was able to give me a better bid then the first contractor & so I choose to use Dr Cool, Inc. The install team did a great job! Everyone was very helpful, nice & professional! Outstanding job & highly recommended! Awesome! Thank you Dr Cool & Company!!!!”

– Sherry F.

Heat Pump Repair in Puyallup, WA 98374

“Dr. Cool installed our system about 5 years ago and they were great! Today we had our 1st issue. Wayne diagnosed the problem over the phone and it was simply fixed by cutting power and resetting the system. This shows me that Dr. Cool has a vested interest in taking care of their customers long term, and are not just looking for a buck. We will be customers for life. Thank you Dr. Cool!”

– Jason N.

Gas Furnace Installation in Buckley, WA 98321

“Very professional job. Furnace operating well. I am satisfied!”

– Darko V.

Gas Furnace Installation in Federal Way, WA 98023

“People assigned to take care of leftover work by another HVAC company. Dr Cool / Heat completed furnace and heat pump installation on time and people were very professional and completed work to provide heat in new construction home.”

– Subhash S.

Gas Furnace Installation in Sumner, WA 98031

“Very professional, polite and helpful employees, I'm very impressed with this company. To begin, I had a good experience with service/repair, it was decided then to purchase/replace my furnace which meant a different employee, and finally the actual installation appointment. They were all on time for the appointments and did their jobs with efficiency. Can't say enough good things.”

– Sandra J.

Gas Furnace Installation in Sumner, WA 98031

“Very professional, polite and helpful employees, I'm very impressed with this company. To begin, I had a good experience with service/repair, it was decided then to purchase/replace my furnace which meant a different employee, and finally the actual installation appointment. They were all on time for the appointments and did their jobs with efficiency. Can't say enough good things.”

– Sandra J.

Need HVAC Service?

Contact the experts at Dr. Cool.

Call us at 253.863.5665!


Dr. Cool proudly provides HVAC service to Algona, Auburn, Bonney Lake, Buckley, Edgewood, Federal Way, Lake Tapps, Milton, Orting, Pacific, Puyallup, Spanaway, Sumner, Tacoma, University Place, WA and the surrounding communities. Visit our service area page for more coverage details, call us at 253.863.5665, or request service online today.